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365 Day Return Policy

Ordering & Payment

If you do not find the answer to your question here, please contact us
 

eFilterWater.com offers you a wide selection of drinking water filters for home use to satisfy virtually every situation. Your credit card will be charged at the time your order ships unless it is a special order system. We will charge your credit card for Special orders when the order is placed.


We accept Visa, MasterCard, American Express and Discover.  All sensitive information you enter during the checkout process (including credit card number, name and address) is encrypted under the Secure Socket Layer (SSL) protocol while traveling the Internet. We also protect all of your private information, including your order information and credit card number, behind a network security system called a "firewall." Only select eFilterWater.com Staff has access to this information, and then only enough to service your order. We process credit card transactions through a highly reliable, industry leading credit card service company.


Because of the incidence of credit card fraud on the Internet, for your protection, we may contact you if we are concerned that your credit card may have been used for a purchase you are not authorizing.  We will ask you to verify certain critical information.  


You can always place an order by faxing us at (734) 387-6861 or emailing us.  We will contact you directly for your credit card information so be sure to include a daytime phone number.


Payment by a check will delay your order by the time it takes for your check to clear your bank. If you want to pay by check, you can speed up your order by using a cashier's or certified check. The fastest way to receive your products is to order with your credit card.


Please make all checks payable to eFilterWater.com, and mail to:

eFilterWater.com
2120 Denton Dr, Ste 106
Austin, TX 78758

 

Sales Tax

Shipments to destinations outside of Texas do not incur sales tax.

Shipments to destinations inside Texas incur sales tax of 8.25%.